About Us: Sister2Sister School of Singing is a specialised singing school offering vocal tuition, music lessons, drama, non-competitive dance classes, workshops, and performance opportunities. Located in the Hills District, this role is more than just administration—it's an opportunity to be the face and voice of our vibrant school community. You'll keep our operations running smoothly while providing excellent support to students, families, and staff. Reporting to the Managing Directors, your responsibilities will include: Customer Service: Promptly respond to email, phone, and social media enquiries, especially for real-time scheduling adjustments.Scheduling & Coordination: Manage schedules via MindBody, coordinate weekly meetings, and document minutes.Office Support: Maintain office supplies, monitor equipment, and keep the reception area organised.Financial Management: Process payroll, manage accounts receivable/payable, and perform account reconciliations.Policy & Procedures: Evaluate, update, and communicate procedural changes for improved efficiency.Event Management: Support and attend five annual events (typically Sundays) and assist with holiday workshops. Operating Hours: Core Availability: Monday to Wednesday (2-9 pm) and Saturday (8 am-5 pm) during NSW school terms; closed Thursdays and Fridays with occasional workshops during school holidays.Holiday Workshops & Bootcamps: Additional admin support is required, with extended leave aligning with school holidays from December through mid-January. The Ideal Candidate: We're looking for a "third sister"—someone proactive, adaptable, and dedicated to building a meaningful experience for our community. You'll play a central role, balancing immediate needs with ongoing projects, while helping to streamline our systems and foster growth. Skills & Experience Required: Proven experience in a similar role, flexibility to attend 5x annual events outside standard hours, and exceptional organisational skills.Xero Proficiency: Essential for accurate financial management.MindBody (or similar) Experience: Preferred for effective scheduling.Ezidebit Knowledge: Advantageous for handling student payments.WWCC Required: Current Working with Children Check is mandatory. The flexibility and collaborative spirit of this role are its biggest draws, and we're excited to work with someone ready to make a lasting impact on our school. If you're organised, reliable, and passionate about supporting the arts, we'd love to hear from you! Apply now and become an essential part of the harmony at Sister2Sister School of Singing! *Due to the urgency of this position, only shortlisted candidates will be contacted.*