About EVT
When you join EVT, you are joining one of Australia and New Zealand’s leading experience companies. EVT encompasses Entertainment businesses that excite every sense, Ventures driven by a passion for new opportunities and Travel businesses that always feel local and authentic. At EVT, we’re the shakers and the Daymakers. The experience creators. The possibility makers and opportunity takers. We aim to make a positive impact on our people, communities and environment, every day.
About Rydges
Australian & New Zealand owned and operated for more than 30 years, Rydges operates quality city, suburban, and resort-style hotels in key destinations across Australia and New Zealand, with a refreshingly down-to-earth approach. Rydges provides genuine local hospitality with quality essentials alongside its trademark ‘too easy’ service.
About Rydges Resort Hunter Valley
Surrounded by lush vineyards and scenic beauty, Rydges Resort Hunter Valley offers an unforgettable workplace experience. Complete with a range of amazing facilities including a ferris Wheel, brewery, waterpark, and 18-hole golf course, join the team that keeps it all humming in the heart of wine country.
About the role
Reporting to the Hotel Duty Manager this role you will be responsible for providing an outstanding guest experience from the point of reservation to departure.
* You will be efficient with guest check-ins and check-outs, whilst accurately maintaining guest reservations.
You will have sound interpersonal and communication skills in order to liaise with various departments and guest. You will also be required to assist the Concierge team when needed.
We provide magnificent resort accommodation for our valued guests.
Not only do we cater for leisure holidays, but we also facilitate large meetings, conferences, spectacular weddings and more. Join our extraordinary world and start your journey with Rydges Resort Hunter Valley today and the chance to progress your career at a property known for developing talent.
Benefits & perks
At EVT, we want our people to experience our businesses and be brand and experience advocates. So, we make sure access to amazing ‘Elevate Perks’ are available to all staff from day dot.
* Incredible team member discounts from your first day on-the-job.
50% off stays at EVT hotels – Rydges, QT, Atura, JUCY Snooze and more. $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more. Awesome winter and summer savings and discounts at Thredbo. Rapid career growth opportunities through our EVT network. Local community involvement, volunteering and charitable giving. Australia and NZ’s largest and most diverse experiences company.
Skills and Experience:
* A strong background in Front Office or customer service is preferred.
Outstanding written & verbal communication skills. The ability to multi-task as well as work under pressure. A team player, with flair for guest experience. Impeccable attention to detail. Experience with Opera PMS will be highly regarded. Display a high level of professionalism whilst on duty Availability to work a flexible roster across 7 days including late nights & Public Holidays Must have the legal right to work in Australia
If you’re interested in keeping up to date with all available positions at EVT, including cinemas, hotels, and Thredbo, you can sign up for our weekly job alerts here https://www.evt.com/elevate/careers/.