ABOUT US Rewriting the Story. Be part of the latest innovations as Mort & Co emerges at the forefront of Australian agriculture. Rewriting the Story. Be part of the latest innovations as Mort & Co emerges at the forefront of Australian agriculture. Mort & Co Fertilisers operates a unique facility, employing innovative technology to produce environmentally friendly, carbon-based product. This state-of-the-art facility is the first of its kind in Australia. The plant repurposes excess feedlot manure to supply sustainable, industry leading products to all types of Australian farms. ABOUT THE ROLE We currently have an opportunity to Join the Mort & Co Fertiliser team in the newly created position of Customer Service and Logistics Specialist. This permanent full-time role will be based in the Toowoomba Office and will drive continuous improvement and excellence in the customer experience for Mort & Co Fertilisers customers. Key responsibilities will be: Ensuring customer enquiries, sales order management and delivery schedules are coordinated efficiently and effectively Collaborating with Operations and Sales departments to provide an outstanding customer experience and acting as a conduit with other Mort & Co Business units Coordinating and executing distribution schedules and timetables to ensure accurate and on time order fulfilment Coordinating logistics and scheduling of freight for sales orders through to dispatch for both domestic and export markets Conducting a range of reporting, inventory and financial processes using financial, inventory, and customer management systems ABOUT YOU To succeed in this, roll your you bring a strong interest in working collaboratively with internal stakeholders across the Mort & Co business, external providers and customers to consistently provide outstanding customer experiences. Key criteria include: Intermediate skills in software navigation, including Microsoft Office, ERP systems and relevant Mort & Co databases The ability to build strong internal and external business relationships and gain the respect and confidence of others Strong interpersonal, communication, negotiation and reporting skills Strong analytical skills and the ability to remain calm under and problem solve under pressure Excellent time management including the ability to work independently to achieve outcomes in a fast-paced work environment. Strong attention to detail. WHY WORK WITH US? Here’s a taste of what’s on offer Central Toowoomba location with onsite parking A commitment to your ongoing development and learning to further career growth Competitive Salary based on skills and experience Mort & Co Employee Benefits – talk with us to learn more Other information to know Mort & Co is an equal opportunity employer always on the lookout for great people to join the team. We encourage you to bring your true self to work and thrive in a fast paced, innovative environment. We’d love you to consider joining us on the journey. If this sounds like your next career opportunity, please apply now or to learn more about this opportunity please reach out to recruitmentmortco.com.au.