We're an inspired bunch, wanting to do our best, and be our best for our community.Closes in 3 weeksCategory: Arts, Heritage & LibrariesLocation: Sunshine CoastType: Permanent Full-time$85K – $92K Total Remuneration PackageLocation: MalenyVacancy No: 5667Why work with us?At Council, we’re proud of our region. We collaborate with the community to achieve truly sustainable outcomes, enhance our enviable lifestyle, and create award-winning places and spaces that are uniquely Sunshine Coast. So, if you love it here as much as we do, and you want to shape our region for the future – you’ll want to join our team!The Arts, Heritage and Libraries branch enriches the lives of residents and visitors by providing arts and cultural leadership, opportunities, knowledge, development, connections, and experiences.About the RoleAs a Senior Library Officer, you will contribute through excellent individual and team efforts to the high-quality customer service provided to the community and assist with the day-to-day provision of library operations, guiding the development and implementation of a frontline service delivery model that enhances the customer experience.About YouYou will manage the day-to-day operation of library branch circulation, providing excellent customer service to internal and external customers, in accordance with Council’s commitment to Sunshine Coast residents. You will be responsible for rostering, supervising, and assisting library staff (when required) in the provision of frontline services to library users to ensure quality control of circulation procedures and appropriate distribution of workloads.The role also requires you to provide leadership to staff, participate in work team activities, and contribute to relevant training, professional development, and change management strategies, ensuring the delivery of high-quality customer service.Minimum RequirementsAs a requirement of this role, you will possess a Diploma of Librarian and Information Science, Community Development, or other related disciplines. You will have previous experience in a library environment, customer service environment, or other relevant experience.Essential to your success is physical agility and the level of fitness, strength, and dexterity to carry out laboring and frequent heavy lifting and bending. As such, appointment to this position is subject to completion of a pre-employment medical assessment.Our Culture & Employee BenefitsCouncil is committed to creating an inclusive, culturally diverse, healthy, skilled, and dedicated workplace culture. As an employee, you will enjoy a range of benefits and working styles to suit you:Wellbeing: Your wellbeing is important to us; therefore, we offer a number of different initiatives such as discounted health-related memberships, fitness passport, employee assistance program, and development opportunities.Flexibility: We know it is important to balance life and work; therefore, we offer flexible working including a 9-day fortnight and a hybrid WFH model that helps you be your best.Extras: Those extras make a difference; therefore, we offer salary packaging options on novated leases, superannuation, smartphones, and devices. We also pay you 17.5% leave loading and generous Superannuation where council will contribute 12% Superannuation in addition to your 6% superannuation contribution.How to ApplyYour written application should include:A 1-2 page cover letter demonstrating your ability to fulfill the mandatory and desirable requirements on the Position Profile. Keep the key responsibilities in mind when addressing this criteria; andA current resume or curriculum vitae.Once you have these two documents ready, click ‘Apply Now’ and follow the prompts to complete your application.Further InformationHelpful information to assist you in completing your application is available on the Sunshine Coast Council website.For specific inquiries, contact Vicki Shapcott during business hours on 5435 3104.We're working hard to create an inclusive workplace that reflects the diverse community we serve. If you require adjustments at any stage of the recruitment process, please reach out to the Recruitment Team at joinusnow@sunshinecoast.qld.gov.au.At Sunshine Coast Council, we embrace differences in gender, age, ethnicity, race, cultural background including First Nations, disability, religion, and sexual orientation. To deliver the best service to our region, we want a workforce that reflects the diverse community that we serve. Sunshine Coast Council strongly encourages all suitable applicants to apply for this role.
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