About the Role:ISS is a global workplace experience and facility management company that provides placemaking solutions to contribute to better business performance and make life easier, more productive, and enjoyable. We are currently seeking a skilled Housekeeping Supervisor to join our team in Robina, Gold Coast, on a Full-Time basis.Key Responsibilities: Supervise cleaners in relation to day-to-day cleaning operationsIssue and manage rosters and accurately log timesheetsLead a team of up to 10 and control the cleaning budgetCarry out cleaning inspections and be responsible for quality control and service rotationsReceive and respond to emails and review stock levelsMaintain cleaning records and compliance standardsDeliver excellent customer service and positive communication to all customers Our Benefits: Access to staff discounts with companies including insurance and childcareLeading hand allowance of 1-10 staffTraineeship opportunities for eligible employeesCareer development via our internal Learning Management SystemInternal opportunities within our global organisation Minimum Criteria: Experience in cleaning operations; Commercial or hotelDemonstrated sound knowledge in floor maintenance and high-level cleaning with an eye for detailNational Police clearance, within 3 months of issueSelf-motivated and can demonstrate initiative on the jobProfessional presentation and customer serviceExcellent communication skills with a focus on customer service and management About ISS:ISS is passionate about creating a culture that values inclusion and diversity, where all our people are treated fairly and respectfully. We encourage applications from Aboriginal and Torres Strait Islander peoples, people with a disability, people from different cultural backgrounds, and lesbian, gay, bisexual, transgender, intersex, queer, and asexual (LGBTIQA) people. We are an ethical employer, recognised by the industry for paying fairly and ensuring a safe working environment for all our staff.