Job Title: Automotive Mechanic
We are seeking a skilled and enthusiastic Automotive Mechanic to deliver exceptional roadside service to motorists in need.
About the Role:
* Responding to roadside assistance requests, providing immediate mechanical repairs and support to RAC members.
* Diagnosing and troubleshooting a variety of vehicle breakdowns and mechanical issues efficiently and accurately.
* Performing minor repairs, including battery replacements, tyre changes, and jump-starts, using your technical expertise.
* Delivering exceptional customer service to ensure members' safety and satisfaction in challenging situations.
* Coordinating with additional resources (e.g., towing services) when required.
* Maintaining detailed and accurate service records in line with RAC's procedures.
Requirements:
* Proven experience as an Automotive Mechanic, with expertise across various vehicle makes and models.
* A relevant trade qualification in automotive mechanics or a related field.
* Strong problem-solving skills and the ability to remain calm and resourceful under pressure.
* Excellent communication and interpersonal skills to interact effectively with members and colleagues.
* A Motor Vehicle Repairer's Licence for light vehicle repairs (mandatory).
* A valid driver's licence with a clean driving record.
* A customer-centric mindset and a passion for helping people during stressful situations.
What We Offer:
* Competitive salary and benefits package.
* Opportunities for career growth and professional development.
* Access to ongoing training programs to enhance your skills.
* A company-provided fully equipped and serviced vehicle.
* Exclusive member benefits, including free roadside assistance and discounts on RAC products and services.
* An established community volunteering program.
At RAC WA, we believe in rewarding and supporting our team members.