Our client is a division of a larger Government department, looking for a skilled Senior System Administrator to join the team.Your expertise in technical troubleshooting, system maintenance, and platform support will ensure the reliable recording, secure storage, and accessibility for internal documents.Key Responsibilities: System Support & Maintenance : Manage and troubleshoot the Recording & Transcription platform, supporting courtroom recording equipment, recording software, and our Azure environment.Incident Response : Swiftly investigate and resolve issues to maintain service levels and minimise downtime.Technical Hardware Support : Oversee recording servers and portable recording kits, ensuring all hardware is functional and accessible.Client & Stakeholder Communication : Provide clear, timely updates on problem resolutions to clients and internal management.System Configuration & Monitoring : Configure, install, monitor, and manage ICT environments with technical expertise.Continuous Improvement : Refine routine system checks and recommend platform infrastructure enhancements to support our critical recording needs.About You: Expertise in Microsoft Platforms : Skilled in administering Azure and on-premises infrastructure, with a commitment to meeting high service levels.Experience in IT Application Support : Background in critical service environments, familiar with ITIL practices and a drive for continuous improvement.Technical Knowledge of Court Systems : Experience with courtroom technology and procedures, or a willingness to quickly develop this knowledge.Proactive & Solution-Focused : Capable of analysing and resolving technical and operational issues effectively.To apply please upload your CV in word format.For any queries, please email ****** and quote REF#241448.Only applicants with full work rights and residing in Brisbane can be considered.This pay rate is inclusive of mandatory 25% casual loading.#J-18808-Ljbffr