At TGI FRIDAYS we do things big, bold, and delicious! In Australia, we are in an exciting growth phase and looking to meet the up-and-coming leaders of the hospitality scene.Born in New York in 1965, TGI FRIDAYS is now the world's largest full-service casual dining restaurant group with almost 1,000 restaurants in 61 countries. Our brand has been built on an awesome history of innovation and doing things differently, something we want to embrace with our future team.People are our business, and at TGI Fridays we are committed to our team receiving industry-best training as part of your experience with our brand. If you are wanting a career in Hospitality, TGI Fridays is the company to work for and gain your skillset and knowledge within Hospitality.We are seeking a hard-working and vibrant Wait Staff to provide excellent customer service, high-quality products and bring that spark to the Friday's family.Your key responsibilities will include:Creating a presence at our venue entrance,Greeting and checking in guests and maintaining guest satisfactionAssisting with function setup and table layoutsCo-ordinating bookings across the venueGenerating extra customers off the street and upselling menuDriving our internal loyalty programLiaising with management and staff as neededDeveloping repeat business by creating lasting impressions with guests from the moment they walk in, until they leave and can’t wait to be backAssisting with guest feedback and rectifying any issuesProviding support to the waiters/Waitresses when requiredAnswering the phones and taking bookings, enquiries and providing information about our brand to the guest.What does success look like?Previous experience as a Waitress/Waiter/Bartender is desirable however not essentialA fun and engaging customer-oriented approach in addition to excellent service standardsEnthusiasm and a collaborative approach to working in a teamEligibility to work in AustraliaWhy TGI Fridays?Competitive remuneration packageRapidly expanding business with opportunities to progress within the company.Opportunity to manage a brand new, highly regarded, community-incorporated venue, with a large team.Strong support and training systems in place to assist the management team, with Head Office by your side.All the tools necessary for you to run the business efficiently and effectively.If you are ready to join the Fridays Family, apply now!
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