Competitive Salary Package | Immediate Start | South Sunshine Coast Location | Permanent Opportunity |
Your new company
Hays Recruitment is seeking dedicated and customer-focused individuals to join our client's dynamic team in the insurance sector. As a Customer Service Representative, you will be the first point of contact for customers, providing exceptional service and support.
Your new role
* Handle inbound customer enquiries related to insurance products and services.
* Provide accurate information and resolve customer issues efficiently.
* Maintain detailed and accurate records of customer interactions.
* Collaborate with team members to ensure high-quality service delivery.
* Adhere to company policies and procedures.
What you'll need to succeed
* Excellent communication and interpersonal skills
* Strong problem-solving abilities and attention to detail
* Ability to work in a fast-paced environment
* Previous experience in a call centre or customer service role is preferred
* Basic computer skills and proficiency using CRM systems
What you'll get in return
* Competitive salary package including superannuation. + Bonus potential
* Permanent full-time position with job stability
* Opportunity for career growth and development
* Supportive and inclusive work environment
* Flexible roster with only one Saturday per month.
What you need to do now
If you are passionate about customer service and looking for a rewarding career in the insurance industry, we would love to hear from you! If you're interested in this role, please forward an up-to-date copy of your CV, or call us now on 075313 8228.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.