Job Title: Client Manager
We are seeking an experienced and skilled Client Manager to join our team at HIA Insurance Services (HIAIS).
HIAIS is a specialist insurance broker, providing insurance products and risk advice to the residential building industry.
The Client Manager will be responsible for managing, retaining, and growing a specialist portfolio of clients, working closely with internal teams to implement strategies focused on growth and retention.
This role is a key driver to our long-term growth ambitions in this segment and will work closely with leadership to drive positive results in the region.
Key Responsibilities:
* Lead a diverse portfolio of clients, providing best-in-class, expert advice as a specialist in residential construction.
* Build strong relationships with clients, internal and external stakeholders to enhance the client experience.
* Identify development opportunities for the designated portfolio, designing servicing solutions including additional insurance products and risk management strategies.
* Manage Builders Indemnity Insurance reviews, liaising with stakeholders to obtain the best possible outcomes for clients.
* Develop new and profitable business within HIAIS South Australian and Northern Territory regions.
* Contribute to the strategic direction of the HIAIS business in SA, NT, and Nationally.
Requirements:
* Solid foundation and knowledge in general insurance, with a passion for risk management and client support.
* Proven ability to build and maintain strong client relationships.
* Outstanding communication and presentation skills.
* Self-motivated individual with a proven track record in driving new business growth.
* Strong technical understanding of Commercial Insurance products.
* Expertise in growing and leveraging professional networks.
* Effective organisational and time management skills.
* A strong passion for continuous learning and a curious mindset.
Salary: $120,000 - $150,000 per annum, depending on experience.