Changing clothes. Changing conventional wisdom. Change the world. UNIQLO stems from the words ‘unique’ and ‘clothing’ – simple and clever, just like our clothes. Our philosophy is based on the premise of Life Wear: apparel that comes from the Japanese values of simplicity, quality and longevity. Life Wear is clothing that is constantly being innovated, bringing more warmth, more lightness, better design, and better comfort to people’s lives. Our mission at UNIQLO is to deliver LifeWear to people throughout the world, and to grow together with society. Adhering to the concept of ‘MADE FOR ALL’, it is our job to provide truly good clothing to all customers globally, regardless of nationality, gender, age, or religion. As the leading brand of the Fast Retailing Group, UNIQLO continues to open large-scale stores in some of the world's most important cities and locations, as part of its ongoing efforts to solidify its status as a global brand. Today the company has more than 2,400 stores in 26 markets around the world. Australia stands as a key market for UNIQLO in establishing its brand in the Asia and Oceania region and remains focused on continuing its growth. UNIQLO opened the first store, in Emporium,Melbourne, in April 2014, and as of May 2024 has expanded to 38 stores across Victoria, New South Wales, South Australia, Western Australia, Queensland, and Australian Capital Territory. The Role: The Sales Associate / Tailor [Employment Type – Full-time or Part-time or Casual] is a hybrid role where you can showcase your expertise in altering garments while providing exceptional customer experiences. You will be responsible for basic sewing tasks of hemming, ironing, and altering of garments based on the specifications, needs, and preferences of our customers. You should demonstrate sound knowledge of various fabrics and sewing techniques and be confident in performing basic tailoring with experience in using industrial sewing machines. With a focus on providing a holistic customer experience and ensuring utmost customer satisfaction, you will also provide operational support on the sales floor and/or back of house when needed. This role will require you to be rostered across a variety of shifts including late night trading, weekends, and public holidays. Key Responsibilities: • Precisely sew garments that meet measurements and follow standard manufacturing methods. • Speed is necessary but accuracy and quality is most important. • Thread machines and replace needles when needed. • Maintain proper care and maintenance of sewing machines. • Altering garments according to the instructions. • Meeting and greeting all customers in a friendly manner. • Helping customers with any of their needs. • Processing of deliveries, maintaining tidy stock and equipment/back of house areas. • Replenishment of stock and display changes on the shop floor. Essential Skills and Experience: • Experience operating an INDUSTRIAL sewing machine required OR interest in learning (we will provide training). • Excellent organizational, problem-solving, and time management skills. • Effective communication skills. • Good hand-eye coordination and high attention to detail. • Ability to be approachable and comfortable talking to a range of customers. • Ability to multitask in a fast-paced environment. Eligibility Only candidates with full working rights and no restrictions on working hours in Australia are eligible to apply for this position. Working Hours: This role will require you to be rostered across a variety of shifts including late night trading, weekends, and public holidays. This table outlines the working hours for employees. Your specific work schedule will be determined based on your availability and the operational needs of the store. Please note that it is essential to have your own form of reliable transportation due to early/late hours of work. Why join us? UNIQLO follows a merit-based approach: if you have the talent, regardless of when you joined the company or your age, even after just a few years you may be entrusted with the management of a large-scale store, manage a more complex business with a greater store size, sales volume, staff number, customer footfall, and product range. Career Advancement opportunities : Start your journey as a partner staff and progress within just 3 months by demonstrating your dedication and performance. We are a global business providing extensive training and career opportunities with all of our store managers promoted internally. Training and Development : Gain valuable skills in all areas related to customer service including alteration and visual merchandising through structured training programs, enhancing both your professional growth and marketability. Global exposure: Outstanding customer service representatives have the chance to attend local and global conventions, providing networking opportunities and exposure to industry talents. Competitive Benefits package : Access to a comprehensive benefit package that includes: Competitive hourly rate super weekend loading Generous employee discount (30%) Employee Assistance Program (EAP): MindFit at Work provides confidential counseling sessions, Digital Training Pop-Ups. Winter appreciate program …and so on We appreciate all applications, but please note that only candidates who have been successfully shortlisted will be contacted for further steps in the selection process. As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. For information regarding how we handle your personal information and to exercise your rights under the Privacy Act 1988, please see our Privacy Policy at Uniqlo.com. Ensure your UNIQLO job offer is legitimate and don’t fall victim to fraud. UNIQLO never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for an interview and ensure your communication is coming from a UNIQLO company email address. For added security, where possible, apply directly through our job posting. Thank you for considering a career with us. We look forward to reviewing your application.