Food & Beverage Manager - Northcote Aquatic & Recreation CentreClublinks Management has been appointed to manage and operate the state-of-the-art Northcote Aquatic and Recreation Centre (NARC) on behalf of the City of Darebin.NARC opened its doors in 2023, this fully accessible venue consists of indoor and outdoor pools, aquatic play spaces, gym and group fitness studios, health suites, café, reformer pilates studio, change rooms and outdoor relaxation areas.The role will be responsible for overseeing the development and implementation of all Food & Beverage operations and business development at NARC and supporting the strategy, growth and support of four other Darebin venues - at Bundoora Golf, Northcote Golf, Narrandjeri Stadium and Darebin Sports Community Stadium. The role forms part of the senior leadership team at NARC and be supported by the NARC Venue Manager and the wider Clublinks Darebin Management team.About ClublinksAt Clublinks, we’re bright, bold, nimble and we like to have fun! With two key business streams Clublinks Management and Clublinks Communities, Clublinks is a leisure and community management leader, holding contract rights with local government, private enterprise, tertiary institutions, and strata based residential communities to manage and grow their facilities and communities. We are passionate and agile with an incredibly strong record of meeting and exceeding our clients’ objectives and financial results.Northcote Aquatic and Recreation Centre (NARC) is the fifth venue managed by Clublinks in Darebin, in partnership with the City of Darebin. Other venues currently managed in Darebin include two community Indoor Sports Stadiums - Narrandjeri Stadium and Darebin Community Sports Stadium (DCSS), along with two public golf courses: Bundoora Park Public Golf Course and Northcote Public Golf Course.More about the roleReporting to the NARC Venue Manager, the Food & Beverage Manager will be an integral part of the NARC leadership team, responsible for overseeing and leading all Food & Beverage offerings at NARC.Responsibilities for this hands-on role will include:Member of the Senior Leadership team of NARCLead the recruitment, onboarding, training and leadership to the NARC hospitality teamEnsure the exceptional delivery of customer service standards and that staff are held accountable for service deliveryDaily management of staff including but not limited to daily shift direction and dealing with unacceptable performance or conductRoster ManagementStock and inventory management – including ordering, unpacking, merchandising and stock takesEnsure F&B areas remain in a usable, safe and presentable state at all timesEnsure adherence to the Food Safety Plan and hygiene standards and compliance levelsLead great customer experience for all members and visitorsEnsure that all venue policies and procedures are followed by the hospitality teamSystems and Procedural development and managementWider scope of F&B offerings or other Clublinks managed Darebin Venues (Golf courses and sports stadiums)The perksGreat workplace culture, true to our valuesEasy parkingFree golf and gym membership across our managed sites (including NARC) – fair use policy appliesSalary packaging opportunitiesAll about youYou will have:3 + proven years’ experience working in a similar role within the Hospitality, Entertainment and/or Recreation industries.Flexible to work days/evenings and weekendsExcellent communication, time management and multi-tasking skillsExtensive knowledge and competency across workplace health & safety and complianceProven track record of working in a high-paced, active F&B entertainment space and delivering exceptional resultsVibrant and energetic personalityCertificate 3 or 4 in hospitality or equivalentCurrent First Aid and CPR CertificateWorking with Children Check and National Police CheckTo apply please apply via seek, attach a copy of your current resume and your cover letter.Please don’t delay in sending your applications through as applications will be reviewed as they are received.
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