About Burger Urge
Burger Urge has been a leading fast-food restaurant chain for 16 years, renowned for its high-quality burgers made from premium local ingredients. Our menu features classic and trendy recipes that cater to diverse tastes.
We are a dynamic and rapidly growing company with a passion for delivering exceptional customer experiences. We are seeking an experienced Crew Member who embodies our values of excellent service, teamwork, and commitment to quality.
Crew Member Role
* Greet customers in a friendly and timely manner, taking their orders with precision and care.
* Prepare food according to Burger Urge's strict standards and recipes, including cooking, grilling, frying, and assembling dishes.
* Maintain the cleanliness and hygiene of the kitchen, dining area, and restrooms, adhering to health and safety protocols.
* Operate and maintain kitchen equipment, such as grills, fryers, and ovens, ensuring efficient workflow.
* Handle cash and credit card transactions accurately, maintaining records of sales and providing excellent customer service.
* Communicate effectively with colleagues to ensure seamless order preparation and quick turnaround times.
* Participate in training sessions to stay up-to-date on Burger Urge policies, procedures, and menu items.
Burger Urge Perks
* A generous employee discount on all menu items and merchandise.
* A growing company with expanding roles and promotion pathways, offering job security and ongoing opportunities for advancement.
* A strong market position within the industry, reflecting our innovative approach and management practices.
Requirements
* Strong interpersonal skills and excellent customer service abilities.
* Ability to work in a fast-paced environment, prioritizing tasks and managing time efficiently.
* Previous experience in the quick service industry is highly preferred.
* Availability to work flexible hours, including evenings, weekends, and school holidays.
* Mandatory Requirements:
o Fully qualified Food Safety Certificate.
o Valid working rights, including passport and visa documentation for international candidates.
o Obtain an RSA Certificate within 30 days of starting employment.
If you are an energetic, hardworking, and motivating individual who is passionate about delivering exceptional customer service and driving positive change, we encourage you to submit your resume detailing your experience and qualifications for this role.