G'day Group Canberra, Australian Capital Territory, Australia1 month ago Be among the first 25 applicantsAbout UsG’day Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G'day Rewards. Employing more than 2000 people Australia-wide, G’day Group has the largest park network in the country, offering an amazing customer journey.About The RoleDuties will include but are not limited to:Providing a high standard of customer service and maintaining excellent relationships with the park teams, guests and StakeholdersQuoting availability and rates to our customers and responding to general enquiries by phone and emailProcessing reservations, changes and payments in line with company policyChecking guests in and out and settling their accountsLiaising with all areas of the business to ensure a smooth operationProviding guests with information about the resort and local areas of interestThe sale of third-party products and merchandise as requiredCompleting relevant day-to-day departmental checklistsAbout YouTo be successful in this role you will have:Previous Reservations and/or Front Office experience within the hospitality industryPassion for delivering exceptional Guest experiencesProficient computer skills, including knowledge of RMS or a comparable Reservation Booking SystemExcellent communication and interpersonal skillsThe ability to handle financial transactions accuratelyStrong organizational skills and attention to detailHeaps of enthusiasm and a positive attitudeA high standard of personal presentationFlexibility to work weekends, public holidays, and evenings as requiredWhy work for usOpportunity to join a fun, talented team with an Industry LeaderDiscounted accommodation at over 300 G'day Group holiday parks nationally.Discounts with our G’day Rewards PartnersService recognition awardsAccess to Employee Assistance ProgramInternal promotions and opportunitiesHow to ApplyAre you an enthusiastic and customer-oriented individual looking for a dynamic role in the hospitality industry? APPLY NOW!Before receiving a job offer, candidates must consent to a Federal Police Clearance. Additionally, a valid Working with Children's Check specific to the state may be required.This role may involve extensive manual handling tasks including lifting up to 20kg kneeling and squatting, as well as handling chemicals and utilising machinery.The G’day Group acknowledges the increasing global expectation to demonstrate our approach to Environmental, Social and Governance (ESG) risk factors and sustainability in our daily operations and ongoing decision making. Our five-year ESG strategy is evolving to ensure we are committed to fostering a safe, respectful and inclusive workplace, giving back to the communities we operate in, and protecting our environment.Seniority levelEntry levelEmployment typeFull-timeJob functionOtherIndustriesTravel Arrangements
#J-18808-Ljbffr