Management (Information & Communication Technology) Vacancy: IT Specialist/Network Engineer/Manager, with experience in AI Social Media and AI Legal Searches and Leap Software Experiences.Versatile and Multilingual.Location: Sydney NSW Employment Type: Full-time Experience Required: overall 10+ years About the Role: We are seeking a highly skilled IT Operational Specialist with IT Networking experiences and with understanding of AI assisted platforms.Mastering Leap Software is a must.Multilingual is a plus.If you possess the above qualities, we invite you to join our team.This position requires you being multilingual to work with our international clients and overseeing network rollouts, with attention to cybersecurity for our firm's network infrastructure being with legal characteristics.The ideal candidate will have extensive experience in IT project management, supporting marketing skills, network optimization, and technical problem-solving, working with international clients in the legal industry and familiar with new developments in legal software.Key Responsibilities: Handle the dispatch of incoming tickets.Responsible for third-line user support and resolving ICT incidents, primarily within the domain of identity management on our identity platform, Active Directory, and the M365 platform.Ensure compliance with regulatory and technical standards during daily operations.Work closely with colleagues to ensure maximum availability for end users.Use SQL, R, and Power BI to support your role.Qualifications: Master's degree in Management Information Systems, Marketing, or a related field.Excellent problem-solving skills and the ability to troubleshoot complex technical issues.Familiarity with Leap legal software; M365 platform (general management, SharePoint, Teams) and Azure Active Directory.Knowledge of Intune Endpoint Management or Microsoft ECM and capable of performing Python, SQL, data analysis.Familiarity with industry best practices in cybersecurity and data protection.Other Qualities: Strong communication skills, both within the firm as well as with external clients.Knowledge of WordPress design, PHP, MySQL, and other web technologies.Opportunities for career growth and professional development.How to Apply: Interested candidates are encouraged to submit their resumes and cover letters to: Your application will include the following questions: Which of the following statements best describes your right to work in Australia?How many years' experience do you have as an Engineering Manager?Have you worked in a role which requires PHP development experience?Which of the following programming languages are you experienced in?How many years' experience do you have using SQL queries?Which of the following Relational Database Management Systems (RDBMS) are you experienced with?How many years of people management experience do you have?How many years' experience do you have in a software development role?#J-18808-Ljbffr