We are seeking a highly motivated and experienced Boutique Manager to lead our vibrant Kiehl's Boutique team in providing an unparalleled skincare experience. As a Boutique Manager, you will play a key role in driving sales, fostering a positive team environment, and delivering an unparalleled customer experience that embodies the Kiehl's philosophy of genuine care and personalized service. JOIN OUR TEAM Lead by example, motivating and coaching your team to achieve sales goals and exceed customer expectations. You'll provide ongoing feedback and development opportunities, nurturing a culture of top-tier service and expertise Be a skincare expert, offering personalized consultations and product recommendations that address individual needs. You'll cultivate lasting relationships, turning first-time visitors into devoted Kiehl's enthusiasts Manage daily operations seamlessly, ensuring impeccable merchandising, inventory management, and visual presentation that embody the Kiehl's spirit. You'll also implement innovative outreach initiatives to attract new customers and grow the Kiehl's community Immerse yourself in the world of Kiehl's You'll receive extensive product training and stay ahead of the curve on the latest skincare trends, ensuring you can confidently guide and educate your team and customers WHO YOU ARE You have a track record of successfully leading teams to achieve goals and exceed expectations. You thrive in a collaborative environment and inspire those around you You're genuinely excited about skincare and possess a deep understanding of its transformative power. You're eager to share your knowledge and help others achieve their skincare goals You're proactive, results-oriented, and always seeking innovative ways to elevate the customer experience. You're a natural leader who thrives in a fast-paced environment You connect effortlessly with people from all walks of life, building rapport and trust with ease. You're a skilled communicator, both verbally and in writing WHAT WE PROVIDE Benefit from comprehensive product training and structured development plans that will empower you to advance your career within L'Oréal, the world's leading beauty company Join a brand with a rich history of pioneering skincare solutions and a commitment to natural ingredients and personalized service Contribute to a company dedicated to sustainability, ethical sourcing, and giving back to the community DISCOVER KIEHL’S Kiehl's was founded as an old-world apothecary in New York's East Village over 150 years ago. Today, Kiehl's is dedicated to giving customers quality skin care and hair care products based on the most advanced science and utilising unique, natural ingredients. Kiehl's brings New York cool to skincare in Australia. It is a dynamic and growing brand with endless opportunities to develop your career. DISCOVER L'ORÉAL AUSTRALIA L'Oréal Australia is part of the L'Oréal Group, with 32 brands present in Australia. For over a century we have been dedicated to one sole vocation: creating beauty. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity. Because we are the global leader in beauty, we are aware that everything we do can have a meaningful impact, and everyone at L'Oréal has a common purpose – to create the beauty that moves the world. L'Oréal Australia is a supporter of reducing barriers that exist due to traditional working practices and therefore flexible work arrangements will be considered for this role. We are an equal opportunity employer and we encourage applications from people regardless of gender, ethnicity, religious beliefs or disability. We are an Employer of Choice for Gender Equality (WGEA) and a Family Friendly Workplace (Parents At Work & UNICEF). L'Oréal Australia acknowledges the Traditional Owners & Custodians of the lands on which we work and pay our respects to their Elders past, present and emerging.