Apply now Job no: 566729Work type: Full TimeLocation: Fortitude ValleyCategories: Sales
Full Time PositionGuaranteed base earnings + attractive commission + staff discountsPaths for career progression with a trusted national brand.
Discover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space.
The Harvey Norman Fortitude Valley Technology & Entertainment Team is seeking a passionate, customer service focused Technician to lead the Tech Team in delivering Great Service, Always! to their customers.
As Lead Technician, you will use your knowledge of PC's, Mac's, Mobile Phones, as well as software and related peripherals to find the best outcome for our customers. You will also work closely with our supplier partners to deliver solutions to various technical challenges.
To be successful you must: Have a passion for retail and technologyBe highly motivated and results driven person with outstanding customer service and communication skillsEnjoy working in a team environmentWhat we require: Experience in (or ability to work in) a customer focused, successful technology-based retail businessA high level of Technology and Entertainment product knowledge to support customer queriesTechnical knowledge of related peripherals such as digital cameras, printers, networking and Software programsKnowledge of Apple products is highly desirableAbility to service your customers while managing work tasks around their needsGoing above and beyond to provide exceptional customer focused problem solvingExperience of resolving customer complaints and making quick decisions to ensure happy customers and timely accurate servicesPassion to exceed individual and store sales targetsWhat we offer: Generous staff discountsFantastic incentive based promotionsHarvey Norman is a strong advocate of career progression with a wide support network for professional developmentAn environment where good performance is recognised and rewardedA flexible and positive work environmentIf this role exhilarates your passion for a new opportunity then please submit your application for consideration. Advertised: 19 Feb 2025 E. Australia Standard Time
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