The company
Randstad is currently seeking a Customer Service Officer to join a respected and well-established client in the premium building supplies industry; based in Adelaide's Northern suburbs.
The role is offering full time hours Monday - Friday (with one additional Saturday morning a month) to join a highly motivated and successful customer service team. While initially a temporary role, there is strong potential to become permanent for the right candidate.
If you are passionate about providing exceptional customer service, being a team player, have great attention to detail and have a willingness to learn new skills this company is for you!
The role
Provide an exceptional customer experience to all customers
Handle all inbound and outbound calls to service a wide range of customers
Building strong relationships and managing expectations of clients and key stakeholders
Ensure that all sales enquiries are answered in a prompt, professional and courteous manner via phone, email, and digital channels
Receive, process, and verify the accuracy of sales orders using inventory management systems, including SAP
Skills and experience
Demonstrated experience in customer service with a passion for servicing customers and clients
Excellent communication skills, verbal and written
Strong PC skills and ability to work on computer-based applications
High level of accuracy and attention to detail
Ability to work well under pressure and multi-task
Excellent administration, organisational and time management skills
Ability to take on constructive feedback and implement in day to day work
Team player attitude and have excellent work ethic
Experience in the construction industry is not a requirement but will be viewed favourably.
Next steps
Does this sound like the right role for you? Then click "APPLY NOW" or email your CV (in MS Word Format) to ******
Please note only short listed candidates will be contacted.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
key responsibilities
customer service
inbound & outbound calls
general administrative duties, handling sales enquiries
inventory management
skills
Customer service consultant, passion for customer service and admin skills, great attention to detail, team player, excellent communication skills
qualifications
Previous customer service experience
education
Secondary School/High School