We Put the World on VacationTravel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.We Put the World on VacationAt Accor Vacation Club, part of Travel + Leisure, our mission is simple: to put the world on vacation. With a spirit of caring, creativity and fun, our teams help families and friends create memories that last a lifetime. As the world’s largest vacation ownership company and part of Travel + Leisure Co., we’re shaping the future of the travel industry.We have a fantastic opportunity for a Guest Service Agent. As the initial point of contact for our guests, you will play a vital role in our Front Office Operations.What You Will Be DoingProvide friendly, courteous and professional service to all guestsAttend to check-in and check-out of guests in an efficient mannerManage the guest room inventory and accounts in line with hotel proceduresAssist guests with requests and create memorable experiences by sharing your hotel and local knowledgeYour Experience And Skills IncludeExperience working in a similar hospitality/customer service environment is preferredExcellent verbal and written communication skillsA passion for providing exceptional customer service through the handling of reservations, reception duties, guest activities and general administrationAdvanced Proficiency in Microsoft Office (e.g. Word & Excel) with strong computer skillsThe ability to work autonomouslyProfessional appearance and telephone mannerA demonstrated commitment to be part of a positive teamWhat Is In It For YouWork your way with part time hours and flexible working arrangementsBeautiful lifestyle locationFlexible, fun and rewarding work environmentFantastic career and training opportunitiesJoin a global leader in hospitality with industry benefits across the globeUnlock worldwide benefits on accommodation, dining, lifestyle and moreIf you're driven, committed, reliable, and excited by the chance to utilise your experience and personality to deliver exceptional service, then we would love to hear from you!Where Memories Start with YouHospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.
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