About Us Welcome to the height of luxury, where heritage wonder and contemporary flair collide. Centrally positioned in the heart of Circular Quay, InterContinental Sydney extends breathtaking panoramic views of the Sydney Opera House and Sydney Harbour Bridge. Set within the beautifully restored Treasury Building of 1851, InterContinental Sydney is renowned as one of the city's prized icons. With 509 guest rooms including 28 luxury suites, an award-winning and world class Club InterContinental lounge and vibrant dining venues, a complete five-star experience awaits. The Role Reporting to an experienced and high profile Chief Concierge and part of a talented Concierge team this a highly sought after role in one of Sydneys Premium Luxury Hotels. As part of the Concierge team, you are the face of our iconic Hotel assisting our guests with a wide variety of enquiries, hotel arrival and departures, amenities and assisting with valet parking and lots more. You will welcome hotel guests with personalised service and seamlessly assist their journey either arriving or leaving the hotel. You will be working to ensure every guest has a memorable experience by connecting them with their room, hotel facilities, and efficiently moving their bags securely to their rooms. You'll be the brand ambassador for our Luxury Hotel promoting & sharing your insider knowledge about our beautiful Harbour City and local area ensuring our Hotel guests experience the seamless level of service they expect from a premium Luxury hotel. Reporting to an experienced and high profile Chief Concierge and part of a talented Concierge team this a highly sought after role in one of Sydneys Premium Luxury Hotels About You Are you refined, personable, knowledgeable, proactive, meticulous & curious? The successful candidates will need to demonstrate these behaviors every day. You will also have- - Similar experience in a customer service or service focused environment with a Luxury product - Immaculate personal presentation and grooming - Genuinely enjoy meeting with people from all over the world and ability to communicate easily and naturally - An unrestricted Driver's License are required for all roles - Must have full Australian working rights - No Working Holiday Visa as we require more permanency for this role - No Students this is a full time role What we offer - Full Time - Free meal on shift - Paid birthday leave - Enhanced parental leave program - Proactive paid wellness and mental health days - Some of the best colleague discounts across our IHG Hotels for accommodation, food and beverage - A massive colleague discounts platform for all your favorite brands and retailers Your career journey will be supported through our lifelong development programs, IHG career milestone celebrations, and transfer of entitlements as you move and grow with IHG. We are proud to be InterContinental Sydney and proud to be IHG and we know you will be too. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's GoFurtherTogether. Visit http://careers.ihg.com/ to find out more about us. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.