Company descriptionConsumer habits are anything but linear and attention must be earned.
At Digitas, we understand that to break through, brands must be surprising, entertaining, and authentic.Driven by imagination and fueled by deep cultural, consumer, and business insights, we craft impactful creative experiences across every medium — from integrated campaigns, gaming, and physical experiences to full-length feature films.We earn the right for brands to be part of their customers' networks.
We drive growth with our amazing clients through our capabilities in Consulting, Products & Platforms, Customer Engagement, and Digital Media.Part of Publicis Groupe and a Leader in Gartner's Magic Quadrant for Global Marketing Agencies, we're proud to work with some of the world's leading brands.Digitas — The Networked Experience Agency.OverviewThe Senior Account Manager (SAM) is a vital member in our client services/project management team.
The SAM ensures the smooth running of projects across digital campaigns and CRM projects, from developing clear briefs and communicating the correct information to all members of the team, to facing clients and reporting to the Senior Account Director on the account.Timely communication is imperative in order to complete projects on time and on budget.
The SAM will develop the plan for a campaign/project or an activity and be expected to monitor it every step of the way.Day to day, you'll get to:Manage client CRM marketing programs across client portfolio and be responsible for the day-to-day management of the projects.Motivate and support the technical delivery teams in order to retain and grow the opportunities.Lead project implementation meetings and liaise with clients to understand their requirements.Quality control including reviewing of all work that is submitted to clients.Working closely with the strategy and data teams to develop post campaign reports and optimisation suggestions.The person we're looking for:Has a passion for everything CRM, Data and Digital.Takes a proactive approach to managing projects.Aptitude for digital technology/martech.First class organisational skills and ability to multi-task.Full awareness of creative processes and techniques – including digital platforms.Ability to work under pressure whilst maintaining a cool outlook.A personable and professional character that will allow you to build client rapport.The confidence to give clients trust in your work.#LI-JH2Additional informationPublicis Groupe benefits: Be a part of the Publicis Groupe family, recent winner of the Employer of Choice Awards and one of the world's most progressive and dynamic modern communications businesses.
You can learn more about us at www.publicisgroupeanz.com.Enjoy all the perks that come with our network offering:A comprehensive Wholeself program supporting physical, mindful, and financial wellbeing.A creative, lively, and rewarding office environment where people love working with each other, supported by our Publicis Liberté flexibility approach — "working your way with us.
"Access to our Global AI Platform Marcel, connecting Publicis Groupe employees with opportunities for career mobility and collaboration across our global network.Extensive Learning & Development opportunities including more than 15,000 learning programs via our online learning platform, Marcel Classes.A culture of open feedback and support to reach your goals through our Career Conversations program.A committed Diversity, Equality, and Inclusion strategy driven through our Viva Women, Égalité, enABLE, EmbRACE, and Écologique committees.Leave benefits including Birthday Leave, Flexible Public Holidays, and an additional 5 days of leave after 2 years of service.Work Your World program enabling employees the flexibility to work from anywhere in the world for up to 6 weeks per year.Parental leave policy with up to 18 weeks based on tenure, paid primary carer leave, secondary carer swap, and Cub Care leave.Access to counsellors, psychologists, and professionals through Sonder, an all-in-one digital wellbeing technology platform designed to support psychological, medical & safety needs.A workplace that stands together to provide a more open, supportive, and recovery-forward culture for all employees with life-threatening illnesses.
Read more about our Working With Cancer Pledge: https://workingwithcancerpledge.com/Proud partners of Diversity Council Australia, Pride in Diversity, Family Friendly Workplaces, Supply Nation, and the Australian Disability Network.If you don't tick every box in this ad, please don't rule yourself out.
Research suggests that women and other people in underrepresented groups tend to only apply if they meet every requirement.
We focus on hiring people who share our values of inclusion, collaboration, adaptability, fearlessness, and integrity rather than ticking boxes — so if this role resonates with you, please apply.Diversity.
Inclusion.
Equity.
More than just words; these are part of our DNA.
At Publicis Groupe, we are committed to the inclusion and recognition of all people regardless of race, age, culture, ability, ethnicity, gender identity or expression, sexual orientation, marital status, and religious affiliation.
We believe that to deliver the best solutions to our clients, our people need to reflect the diverse communities in which our clients operate.
We value diversity and the skills, knowledge, and experience that difference brings to our culture and solutions.Uniqueness is powerful; without it, we wouldn't be where we are today.
So be you — we like it that way.We are committed to providing reasonable adjustments for people with disability or those that require additional support throughout the application process.
If you need any assistance or adjustments, please contact us via recruitmentpublicisgroupe.com; your personal information will be kept confidential.
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