Job Description
We are currently looking a reliable and dedicated individual to join our Concierge team. As a Porter, you will play a crucial role in maintaining a welcoming and safe environment, ensuring our guests have memorable experiences throughout their stay.
Key duties include:
* Be present at the Concierge/Front Desk or in the lobby to assist guests, colleagues and visitors
* Provide passionate, knowledgeable and friendly service to external and internal guests at all times
* Ensure collection and delivery of guest luggage in an efficient and timely manner
* Assist guest with all enquiries and complaints and provide accurate information to guests about Hotel facilities and nearby attractions
* Communicate with other departments to ensure relevant information is communicated between departments
* Assist in maintaining a safe and secure environment for guests
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