Services Director Role Overview
As Services Director, you provide leadership and oversight to the Services teams including:
Customer Delivery Management
Field Services
Total Implementation Services
You build and maintain positive working relationships with your internal and external stakeholders including:
Banking and Retail Sales
Finance
IT
Human Resources
Your team is the backbone of our Service Delivery offering and with your support, we want to lead the industry in Service Performance.
Your focus on delivery will ensure we run a profitable, healthy business that is effectively supporting our customers, partners, and our broader organization.
Success in the position requires:
A strong commercial mindset
Experience in leading growth within a large and matrixed corporation
Cross-cultural experience
Capability to further develop global leadership- and service teams
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