About the role This full-time Fixed Operations Manager role is with a privately run Automotive Group based in Wangara WA 6065 and offers an exciting opportunity to lead the fixed operations of a dynamic automotive business. As the Fixed Operations Manager, you will be responsible for overseeing and managing the service and parts departments, ensuring efficient and profitable operations that deliver exceptional customer service. What you'll be doing Providing strategic leadership and direction to the fixed operations teams, including service and parts. Developing and implementing policies, procedures, and best practices to optimise productivity, efficiency, and profitability. Overseeing the planning and scheduling of all fixed operations activities to meet customer demands. Managing and motivating a team of technicians, service advisors, and parts specialists to deliver exceptional customer service. Analysing key performance indicators and financial data to identify opportunities for improvement and cost savings. Ensuring compliance with all relevant industry regulations and company policies. Collaborating with the sales and marketing teams to support the overall business objectives. What we're looking for Significant experience (5+ years) in a fixed operations management role within the automotive industry. Strong leadership and people management skills, with the ability to motivate and develop a team. Excellent problem-solving and decision-making abilities, with a focus on continuous improvement. Proficient in analysing financial data and key performance indicators to drive business decisions. Thorough understanding of automotive service, parts, and body shop operations. Excellent customer service orientation and the ability to foster a customer-centric culture. Familiarity with relevant industry regulations and compliance requirements. What we offer We are committed to providing our employees with a supportive and rewarding work environment. In addition to a competitive salary, the role will include a full maintained motor vehicle, mobile phone, and laptop. About us Established in the emerging Northern Suburbs, we are a leading automotive retailer and service provider, serving the local community for over 40 years. Our mission is to deliver exceptional customer experiences and become the trusted partner of choice for all our clients' automotive needs. Join our growing team and be a part of our continued success. Apply now for this exciting opportunity as the Fixed Operations Manager. Your application will include the following questions: Which of the following statements best describes your right to work in Australia? How many years' experience do you have as a Fixed Operations Manager? Do you have customer service experience? How many years of people management experience do you have? #J-18808-Ljbffr