Are you an experienced Mental Health Officer who is passionate about making a positive impact to young people's lives? About us Connecting Families are passionate about ensuring that we are provide the highest quality of care. This is achieved through taking a holistic approach to care that is focused on not only meeting their health and wellbeing needs, but creating an environment where our clients can achieve their goals. We are passionate about our people and supporting our workers who are in the field and working closely with our clients. We strive to create an environment that is supportive and fosters a team approach in everything that we do. Our motto: one team, one family. About the role We are currently looking for a team of reliable and dedicated Support Workers to support our clients in the Tweed Heads and Lismore We want to provide a safe & loving environment. We are looking for a range of youth workers with a background in first aid mental health, and/or disability support. As an integral part of our team, you'll be encouraged to utilise your passion and skills to support our clients to grow, develop, heal and feel empowered. If you want to make a difference in the lives of our most vulnerable clients, this is the job for you. About You: Preferred experience in mental health. Skills Required : High level of administrative skills. Experience in suicide prevention. Mental health first aid certification. Essential requirements: NDIS Worker Screening Check Employee - Working with Children’s Check Willingness to undergo pre-employment checks A valid Australian driver’s license with a reliable and comprehensively insured car A current First Aid and CPR Certificate A current certification in Trauma Informed Care (desirable) Youth Mental Health First Aid (Highly desirable) Responsibilities Document Management: All required documents must be added to the NH internal system. Ensure compliance with all documentation requirements Referrals: Handle referrals from Primary Health Networks (PHNs). Respond to referrals within 24 hours. Review and act on discharge summaries received. Make contact with clients based on discharge summaries. Client Support: Conduct risk assessments and develop safety plans. Provide weekly support, including working with risk assessments and safety planning. Link clients with appropriate services. Must demonstrate empathy and adaptability Connecting Families benefits: Online Training Free confidential counselling sessions available to staff Opportunity to travel interstate for casual shifts - we cover flights and accommodation costs Due to the high volume of responses only successful candidates will be contacted. Thank you for your understanding.