Wagga City Golf Club is currently seeking two retail assistants to join our Pro Shop (two positions available for immediate start), offering the opportunity to support the club's golf operations and ensure excellent service for both members and guests. This role requires weekend availability.
As a retail assistant, you will play a pivotal role in delivering outstanding service and ensuring the smooth operation of our golf facilities.
Key responsibilities include:
1. Assisting with Pro Shop operations, including opening and closing duties.
2. Providing exceptional customer service to members and guests.
3. Handling booking inquiries over the phone and in person.
4. Managing and organising all available reservations (or tee times), including check-ins for bookings and walk-ons.
5. Administering member competitions and guest check-ins.
6. Cleaning, managing, and preparing golf carts for daily use.
7. Processing sales transactions for golf equipment, apparel, and accessories.
8. Assisting with club repairs and general maintenance of Pro Shop inventory.
9. Replenishing stock and ensuring merchandise displays are well-presented.
10. Upholding club policies and promoting a welcoming atmosphere for all visitors.
11. Handling cash management, reconciliation, and reporting at the end of shifts.
12. Performing daily end-of-day cleaning of the Pro Shop and clubhouse areas to maintain a clean and inviting environment.
Requirements:
1. Diligent, punctual, and reliable with a strong work ethic.
2. Flexibility to work weekends and public holidays as required.
3. Minimum of 1 year of customer service experience.
4. Valid driver’s license.
5. Responsible Service of Alcohol (RSA) certification.
6. Golf and retail experience are advantageous but not essential.
7. Ability to perform physical tasks, i.e. lifting objects, moving tables and chairs.
Why Join Us?
1. Enjoy free on-site parking for your convenience.
2. Golf Membership.
3. Receive staff discounts on products and services.
4. Uniforms provided.
5. Work in a beautiful and vibrant environment.
6. Be part of a friendly, professional, and supportive team.
How to apply:
Please send your resume and a cover letter outlining your suitability for the role to ************@waggagolf.com.au or apply directly.
Job applications will close on November 20.
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