* Friendly, supportive working environment
* Diverse job role
* Company Fuel Card and E-Tag
* Company Laptop
Requirements
o Minimum of 3 years of experience within an I.T support and network engineer role
o Current Australian drivers licence and a reliable vehicle
o Strong Microsoft Server / Exchange / AD experience
o Experience with project design, build, & implementation, specifically relating to Office 365 and Entra ID
o Solid Networking and Firewall experience
o Well-developed analytical and problem-solving skills
o Excellent communication and time management skills
o Experience with VOIP systems, we sell 3CX
o Ability to work independently and as part of a team
o Ability to take ownership of work and follow through with customers
o Availability Monday to Friday (9:00am to 5:30pm)
o Ability to action callouts when required
o Availability for overtime when required
Good to have Requirements
o Experience with WatchGuard Branded firewalls
o Experience with Sophos Cloud Anti-Virus software
o Experience with Connect Wise ticketing software
Responsibilities
o Provide support for Microsoft Windows desktop and servers / Entra ID connected clients
o Monitor networks and servers
o On Premises and Cloud systems Implementation and Maintenance
o Liaise with external software and hardware vendors when required
o Server and Cloud rollouts and workstation configurations
o Log job details and resolutions (We use ConnectWise)
Location : IT Infrastructure (Melbourne - Hybrid, certain work from office and certain work from home days in a week)
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