Add expected salary to your profile for insightsAre you passionate about supporting customers to achieve important milestones, like buying their first home, securing their next investment property, or growing their financial portfolio?When you’re a part of the Lending team at Hume Bank, you’ll have the opportunity to help make these dreams a reality by providing personalised solutions that truly matter to our customers and create powerful moments with meaning.Every day you will be working towards making a real difference to our customers and communities.Join a dynamic, forward-thinking bank with a strong commitment to making a differenceEndless opportunities for career growth and continuous developmentWork with an inclusive, transparent leadership team that prioritises employee experienceJoin a team that truly believes in making a difference for the communities we work in and benefits everyone.About the roleAt Hume Bank, you'll work directly with customers to understand their financial needs and provide tailored lending solutions.You'll be part of a customer-first team, focused on delivering outstanding service, fostering long-term relationships, and contributing to the bank's growth in the local market and our home regions.This full-time role is based at our Baylis Street branch in Wagga Wagga and supports the Riverina region.What you can expectDeliver exceptional customer service at every stage of the lending journey, ensuring a smooth and efficient experienceProactively match customers with the right products and services to meet their needsBuild and maintain strong relationships with both internal and external stakeholdersNurture and grow relationships within the local community, creating new opportunities for customers and the bankAbout YouPrevious experience in a lending environment, such as a lender, personal banker, analyst, or similar role, would be highly valuedStrong relationship-building skills with the ability to manage customer interactions seamlessly, from initial inquiry through to application and beyondA positive, “can-do” attitude and a genuine desire to contribute to a supportive, productive, and collaborative team cultureFamiliarity with current responsible lending legislation (desirable)About UsAt Hume Bank we’ve always believed the future is bright. And we’ve got a history of helping people in our community achieve their dream of owning a home. Since then, we’ve focused on making banking better and we want to make a real difference, empowering our customers, community and people, so we can thrive together.We’re lucky we can do things others can’t, like sharing our success in real ways. This looks like better rates and services that have a positive impact on our customers’ everyday lives. We take a stand on the big issues that face the people around us and work towards being part of the solution.Join us on a journey to a future that’s not just better, it’s brighter.How to applyIf you have a true passion for exceptional customer service and can align products and services to meet our customer's financial goals, click apply to submit your application or email your application to (emailprotected). Applications must contain a resume and cover letter outlining your interest in the position.If you're excited about this role but your experience doesn't align perfectly, we encourage you to apply anyway, just make sure to include a cover letter to let us know why you’d be a great fit for the team.Applications close: 20 January 2025Hume Bank is an equal opportunity employer and welcomes and encourages people from all backgrounds to apply. We are committed to building an inclusive culture and providing an ethical and diverse workplace where everyone is respected.If you require any reasonable adjustments to the recruitment process or the role, please let us know by contacting (emailprotected).Our ProcessReview of applications and shortlisting.Initial screening call to assess suitability.Two rounds of interviews. The first interview being held with the reporting manager and a member of our People Team. You may be invited back to a shorter second-round interview with the head of the department.The final stage is compliance checks, before (hopefully) receiving an offer.We are committed to providing all applicants with an outcome for their application.
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