We have an exciting opportunity available for Customer Service Consultant role in our team in Clifton Hill. We will provide full training so if you are looking to start your career in the customer service space then look no further!We do require the successful candidate to be based in Melbourne, Victoria as this role will be based out of our office in Clifton Hill. You will be required to come into the office. There are permanent Part-time positions available.In this role, you will be an important member of the Customer Service team reporting directly to the Customer Service Manager where you will provide customer service and sales support.The core responsibilities in this role include:Receiving inbound calls and email inquiries from Commercial and Residential customersProactively making outbound calls to our existing customers to promote our products and servicesResolving customer queries quickly and accuratelyScheduling pest services for residential customersConverting incoming inquiries into sales opportunitiesLiaising with your fellow colleaguesMeeting calls and internal sales targetsMaintaining our databases by ensuring customer records and details are up to date while ensuring compliance.The ideal candidate must possess:Previous Call centre/Customer Service ExperiencePrevious sales experienceProficient with communicating verbally and electronicallyAble to work calmly under pressure while multi-taskingProven problem-solving skillsAbility to work in a team environment to support colleaguesProfessional, reliable, and punctual.Female and indigenous candidates urged to apply.Perks and benefits:Strong work life balance culture.Employee Assistance Program (EAP)Discounted Pest ServicesEmployee Referral ProgramEmployee cash incentive programs and bonuses.Rentokil Initial is a member of the FTSE 100 of leading companies. This is a growing and successful business that employs some 36,000 colleagues across 66 countries and offers a wide range of learning and development programs for colleagues to enhance their skills.As part of the recruitment process, you will be required to complete the pre-employment medical and reference checks.