Customer Banking Specialist - Kununurra
1. Thorough training program to kickstart your banking career
2. Access to extensive employee benefits & discounts
3. Be part of a collaborative and high-performing culture
Ourmbank Kununurra branch are seeking 2 x Customer service professionals for a permanent full time and part time career opportunity.
Please note that rosters are predetermined. Before applying please ensure you are available to cover one of the following rosters and indicate in your covering letter which roster you are interested in:
4. Full time 38 hours/week: Monday to Friday: to
5. Part time 25 hours/week: Monday to Friday: 9am to 2pm
Do work that matters
As the public face ofmBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers. We've been serving our localmunities for over 100 years, with market-leading products, services and technology.
What we do has real impact at all stages of people's lives, from opening their first account, saving for a holiday, buying their first home, or planning for retirement. Working with us in RBS means you'll positively impact our customers' lives and be there for them when they need us.
See yourself in our team
As the Customer Banking Specialist, you'll:
6. Have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice
7. Support customers with enquiries, maintenance on accounts and process applications for credit products
8. Provide options for the customer through education & demonstration of our in-branch technology and digital banking options
9. Problem solve & provide effective solutions whilst championing our processes, procedures & drive our risk-adverse culture
We're interested in hearing from people who have
10. Proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality
11. Excellentmunication skills & the ability to articulate financial terms in a clear way
12. The ability to ask the right questions, find solutions, act with integrity and place the customer at the centre of everything you do
13. Ability to work in a busy,mercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions
14. A genuine interest in building a career withmBank and improving the financial wellbeing and lives of our customers
With us, you'll help customers make informed financial decisions to achieve their goals.
If this role matches your experience and career goals, apply today!
Aboriginal &/or Torres Strait Islander people encouraged to apply
If you're already part of themonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.
We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.
Advertising End Date: 09/07/2024 Job ID REQ211240