POSITION : ICT Business Analyst - Strategic Operation EMPLOYER : Oban College TYPE : Full-time Permanent LOCATION : Sydney, NSW SALARY : $73,150 - $75,000 per annum About Us: Our Client, Oban College Pty Ltd is a leading educational institution committed to delivering high-quality academic programs and fostering an innovative learning environment. Our institution thrives on cutting-edge technology and strategic digital transformation to enhance operational efficiency and student success. Position Overview: We are seeking a skilled and dynamic ICT Business Analyst – Strategic Operation to join our team. The successful candidate will collaborate with stakeholders to identify and implement effective ICT solutions, streamline business operations, and enhance system functionalities to support institutional goals. Key Responsibilities: Engage with users to understand and document business needs, translating them into clear technical requirements. Assess, analyze, and refine business processes, procedures, and operational workflows for improved efficiency. Identify system inefficiencies, recommend best practices, and propose optimal business solutions. Apply project management methodologies to develop comprehensive project plans, including cost, resource allocation, and execution strategies. Lead the implementation of functional solutions, ensuring quality and system integrity through testing and validation processes. Develop and maintain user manuals and training materials, conducting formal training sessions as required. Create detailed functional specifications for system developers, ensuring alignment with business requirements. Utilize data and process modeling techniques to define system specifications for software design and development. Serve as a key reference point for project-related inquiries, providing expert guidance to stakeholders and decision-makers. Requirements Bachelor’s degree in Information Technology, Computer science or related field. Minimum 3 years of experience as an ICT Business Analyst or in a similar role. Strong analytical and problem-solving skills with a keen eye for detail. Experience in business process modeling and requirements analysis. Proficiency with business analysis tools and methodologies (e.g., UML, BPMN). Excellent communication and stakeholder management skills. Familiarity with injury care, healthcare, or insurance industries is an advantage. Knowledge of project management principles and Agile methodologies. A combination of relevant experience and on-the-job training may be required in addition to formal qualifications Work Location Onsite Benefits A collaborative and inclusive work environment. Opportunities for career growth and development. Competitive salary and benefits package.