Join a Leading Automotive Workshop – Administrative Assistant Role Available
Are you an organised, customer-focused individual with a passion for delivering exceptional service?
Do you thrive in a fast-paced environment where no two days are the same?
Ayres Automotive, a third-generation, mechanical workshop in Traralgon, is looking for a dedicated Administrative Assistant to join our growing team.
About Us:
Ayres Automotive has been proudly serving the Gippsland community since the 1950s. With a strong reputation for good old-fashioned customer service and cutting-edge automotive expertise, we offer a dynamic and rewarding workplace for those passionate about the automotive industry.
The Role:
As our Administrative Assistant, you’ll play a pivotal role in ensuring the smooth running of our workshop. You’ll be the first point of contact for our valued clients, and your organisational skills will help keep our team on track.
Key Responsibilities:
1. Greet customers and manage phone and email enquiries professionally.
2. Coordinate bookings and assist with scheduling vehicle services and repairs.
3. Maintain accurate records of customer information, job cards, and invoices.
4. Support parts ordering, stock control, and processing returns.
5. Assist with maintaining a clean and organised office environment.
6. Handle customer feedback and follow-up with the service team to ensure client satisfaction.
What We’re Looking For:
1. Strong organisational and time management skills.
2. Excellent communication skills with a friendly and professional demeanour.
3. Attention to detail and the ability to multitask.
4. Proficiency in using office software (experience with Trello, Mechanics desk or similar workflow systems is a bonus).
5. Previous experience in an admin or customer service role (experience in automotive or mechanical workshops is an advantage, but not essential).
Why Join Ayres Automotive?
1. Be part of a family-owned business with a long-standing reputation for quality service.
2. Work in a supportive team environment where your input is valued.
3. Opportunities for career growth and professional development.
4. Competitive salary package.
If you’re a proactive and enthusiastic individual looking for a career where you can make a real impact, we’d love to hear from you!
Apply now to join Ayres Automotive and be part of our continued growth and success.
Hours: Full-time
Salary: Competitive, based on experience.
How to Apply:
Submit your resume and cover letter outlining your experience and why you’d be a great fit for our team.
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