Job Title: Administrative Support Officer
Description:
Alfred Health is a leader in healthcare delivery, improvement, research, and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.
This role will be managing the coordination of the Haematology Oncology clinics working alongside the medical team, but will also be expected to cover clinics within the Radiation Oncology clinics when necessary. Responsibilities include reception, patient enquiries, clinic preparation, electronic appointment scheduling, referral management, and telephone support.
Strong organisational, customer service skills, and demonstrated computer efficiency are essential, as is the ability to prioritise tasks in a busy environment. Excellence in written and oral communication skills, and a high level of attention to detail is also required.
This position reports to the Administration Supervisor of Cancer Services and is responsible for ensuring that the service supports best customer outcomes and meets both internal and external, including government reporting requirements.
The administration officer ensures that an approachable, responsive, and professional service is provided to patients, carers, and health professionals at all times.
Key Skills and Experience:
* Demonstrated computer proficiency including MS Word, MS Outlook, MS Excel (foundational)
* Previous administration experience in a healthcare setting or similar
* Understanding and experience supporting MBS clinics in a similar setting
* Knowledge of Cerner, ARIA & IPM Programs
* Typing accuracy and speed of at least 40wpm
* Understanding of medical terminology
* Ability to work under pressure in a busy environment
Staff Benefits:
* Generous salary packaging and novated leasing available through Maxxia
* Onsite childcare services, payroll deductible expense
* Onsite staff gym, a payroll deductible expense
* Modern onsite library facilities, exclusive to Alfred Health staff
* Access to health and wellbeing incentives
* Discounted health insurance
Estimated Salary: $80,000 - $100,000 per annum
Contact Information: Lily Maloney
Applications close 11pm AEST, Wednesday 13th November 2024
Company Overview: Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve. Applications from Aboriginal and Torres Strait Islanders are encouraged.
Notice: In accordance with the Health Minister's Covid-19 Mandatory Vaccination Order, all Alfred Health employees are required to be fully vaccinated (3 doses) for COVID-19 or hold an acceptable medical exemption.