We are seeking experienced professionals to assume the role of Inbound Service Consultants.
Key Responsibilities:
* Provide exceptional customer service via phone, email, and chat platforms
* Cultivate strong relationships with clients through active listening and empathetic communication
* Utilize computer software to efficiently manage customer interactions and data entry
* Collaborate with internal teams to resolve complex customer issues and concerns
* Continuously strive for process improvement and contribute to a culture of excellence within our organization