About the Role
Are you an expert Customer Success Manager in the tech sector? We are revolutionizing how data drives business decisions at Splunk, and we're looking for a customer-focused individual to lead important and innovative customer engagements.
Key Responsibilities:
* Lead customer success plans and develop a Splunk roadmap for effective onboarding and value realization of all products and services.
* Partner with sales reps, technical account managers, and client architects to craft onboarding plans for key customers.
* Collaborate with customer leaders to develop customer success plans and align Splunk's resources with customer goals.
* Act as a customer advocate, ensuring the best experience across all products, services, and partners.
Requirements:
* A minimum of 12 years of validated experience in software, subscription services, and IT/Security organizations, preferably with leadership experience.
* Experience using Splunk or adjacent technologies in a large enterprise environment is preferred.
* Leadership experience, management consulting background, and strong interpersonal skills are a plus.
What We Offer:
* A competitive On Target Earnings (OTE) range of AUD $224,000.00 - $308,000.00 per year.
* A comprehensive, competitive benefits package, including healthcare and retirement plans, paid time off, wellbeing expense reimbursement, and more.
* The opportunity to work with a dynamic team and contribute to our expanding, inclusive culture.