Company Description Streamtech Knowledge Pty Ltd is a leading ICT company in Australia and PNG.
We are committed to delivering innovative solutions and exceptional service to our clients.
Join our dynamic team and help us build and maintain cutting-edge infrastructure that supports our growing business needs.
Role Description We are seeking a highly skilled and experienced ICT Support Engineer to join our IT team.
In this role, you will design, implement, and manage our IT infrastructure to ensure it is robust, scalable, and secure.
You will work closely with cross-functional teams to deliver high-quality solutions and provide leadership in infrastructure projects.
Key Responsibilities: Design and plan the architecture of network, storage, and computing systems to meet business needs.
Deploy and configure hardware and software, including servers, networks, and storage solutions.
Implement and manage cloud-based infrastructure services (e.g., AWS, Azure, Google Cloud).
Monitor infrastructure performance and availability, using tools to detect and resolve issues promptly.
Diagnose and fix hardware, software, and network issues.
Apply updates and patches to maintain system security and performance.
Implement security measures to protect infrastructure from threats.
Ensure that infrastructure meets regulatory and organizational compliance standards.
Develop and execute response plans for security breaches or other critical incidents.
Mentor and guide junior engineers and other IT staff.
Lead infrastructure projects, ensuring timelines and budgets are met.
Maintain detailed documentation of infrastructure design, configurations, processes, and procedures.
Provide regular reports on infrastructure performance, issues, and improvement plans to management.
Assess current infrastructure capacity and plan for future growth.
Develop and maintain disaster recovery plans to ensure business continuity.
Manage relationships with hardware and software vendors, including negotiating contracts and service agreements.
Oversee the procurement of infrastructure components.
Required Skills and Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field.
Minimum of 5 years of experience in infrastructure engineering.
Expertise in operating systems (Windows Server, Linux, Unix).
Strong knowledge of virtualization technologies (VMware, Hyper-V).
Experience with cloud services (AWS, Azure, Google Cloud Platform).
Proficiency in networking (Cisco, Juniper, firewalls, load balancers).
Skills in automation and scripting (Ansible, Puppet, PowerShell, Bash).
Familiarity with monitoring tools (Nagios, Zabbix, SolarWinds).
Experience with databases (SQL Server, MySQL, PostgreSQL).
Knowledge of storage solutions (SAN, NAS, RAID configurations).