Help us establish overall property control, safety & security whilst protecting the assets and maintaining gaming integrity. The Star has a duty of care to ensure all our guests and our team members have an exciting experience and work in a safe and carefully supervised environment. Responsibility for this lies largely in the hands of our Surveillance Team, who meticulously watch over property-wide operations through our extensive state-of-the-art CCTV system.
We are currently looking for Surveillance Trainee Operators to commence late April 2024, to join our dynamic and fast paced team. The successful applicants will be provided with 10 weeks of paid training/course to acquire the required licences.
Working within the Heart of The Star, our Surveillance Operators keenly observe and monitor everything that happens on site, whilst completing CCTV scans of the property with a simple touch of a button. The role is incredibly diverse, as one moment they may be actively monitoring live Casino Gaming to identify and intercept illegal or undesirable activity or collaborating closely with floor staff and security personnel to coordinate an emergency response.
If you have integrity, an ability to multi-task while remaining calm, coupled with a naturally questioning and curious mindset, then this is the job for you. Additionally, if you have well-developed interpersonal skills and a cooperative approach, you will thrive in this small collaborative team environment.
What are we looking for?
1. Availability to work a 24hr rotating (12hr shifts), including weekends & public holiday.
2. Excellent keyboard typing proficiency & computer skills.
3. Well developed written and verbal communication skills.
4. Casino gaming experience preferred but not essential
5. Attention to details with good focus & concentration ability.
6. Professional & good phone manner.
7. Ability to handle emergency situations in a timely and professional manner.
8. Self-discipline and the ability to follow regimented procedures & learn new processes.
9. Ability to work within a strong team environment.
10. High level of personal integrity and ability to work in an extremely restricted and confidential environment.
Our benefits
11. Permanent, full-time position with competitive salary.
12. Diversity & inclusion area of focus include Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI.
13. Discounts across award-winning restaurants and accommodation.
14. Lifestyle discounts including gym membership and laundry services.
15. FREE meal each day at our employee dining room, including sandwich bar, hot meals & more.
16. Discounted staff parking.
17. FREE public light rail from Central to The Star.
18. Career development, training, and courses via the Star Academy.
Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.
About us
The Star Sydney is a well-known and established entertainment and resort destination! With multiple food and bar destinations, luxury accommodation and multiple event venues including the Sydney Lyric Theatre and Star Event centre; there is always something to do or see at The Star. The biggest games can be found in our 24/7 Sports Bar, live large and loud! With a wide range of entertainment and service offerings, our guests are always coming back for more.
Our culture
At The Star, we’re passionate about creating an inclusive workplace that promotes and values diversity. We believe that everyone’s unique experiences enable us to deliver exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We welcome applications from people of all cultures, ages, religions, genders, LGBTIQ+ people, Aboriginal and Torres Strait Islander Peoples and people with disabilities.
NSW SLED Master Licensee: Mr David Mackay, General Manager Asset Protection & Operational Resilience, The Star Pty Ltd, Master Licence Number 407367912