The Role
Trade
1. Build and manage product categories, product merchandising and navigation to ensure relevant customer journeys based on Marketing, Trade and Search activity.
2. Assisting of the product enrichment process and upload all available product in accordance with delivery dates. Maintaining a detailed view of the product catalogue. Working to optimise the product content.
3. Set up and test promotions in line with the planned activity.
4. Upload product & promotions on Marketplaces.
5. Accurately report on email and website performance weekly and execute actionable insights.
User Experience
6. Brief and implement onsite content, including homepage, landing pages and content articles with a strong focus on UX and mobile.
7. Maintain onsite search settings and continually work to optimise the search experience.
8. Maintain open communication with the Customer Care team to ensure the customer help centre is up to date and a positive customer experience is priority.
9. Build relationships and work with key teams to continually optimize product merchandising, content, and communications onsite.
10. Undertake UAT for future developments.
Marketing
11. Work cross-functionally with the Marketing and Creative teams to execute engaging email & SMS campaigns in line with our core marketing calendar and tactical initiatives.
12. Support in end-to-end process of email creation from briefing, development, testing, feedback, and deployment.
13. Optimise and manage all trigger and journey-based email campaigns for the brand.
14. Assist in keeping the email contact sheets and planner up to date.
KPIs
Targets achieved for: Sales, Gross Profit $, AOV, Conversion Rate, Traffic performance, EDM CTR
You
15. 1+ years in an ecommerce role and/or Ecommerce university degree
16. Knowledge of Google Analytics
17. Experience with email marketing and ecommerce platforms
18. High-level of attention to detail
19. Excellent communicator and collaborative team-player
20. A passion for online retail & a positive can-do attitude
Where do I sign?
As part of the APG family you'll enjoy plenty of exiting rewards and benefits.
21. 50% discount on all brands
22. True work / life balance, including 4pm Friday finish
23. Birthday leave
24. Culture Club - monthly social events, monthly morning tea and more
25. An Employee Assistance Program for you and your family
26. Paid Parental Leave
27. Recognition and Service awards
28. Employee Referral Program