About you You’re looking for a job where you can make a real impact for both your customers and your community. You thrive in a fast-paced and varied role where you can help your customers meet their financial goals. You want a job where you can help your community achieve big things and have some fun along the way. You will be comfortable working in a changing environment as we adapt to digitization and educate and support our customers with their digital literacy and online banking needs You’ll bring: Extensive experience in a customer service or sales environment Demonstrated competence in achieving consistent sales results An ability to confidently talk to customers face-to-face and over the phone An eagerness to understand and share with others what makes our bank different Experience in the banking and finance industry - a plus but certainly not essential About the role Our vision is to become Australia’s bank of choice, and you’ll play an important part in helping us achieve that. Customer Advisors are the face of the branch and business. Knowledge and expertise set us apart, and you’ll use yours to help customers with transactions, educate them on our online platforms and tools, recommend the bank’s products and services to help them achieve their financial goals. You’ll build connections with the community to support our customers, give back and make our communities a better place. Teamwork and mateship will be crucial as you work together to meet our goals. You’ll be part of a culture that values risk and compliance at the heart of all decision making. This position is located at our Brisbane City Branch. The role is a 12 month Fixed Term Contract working Full time hours, 76 hours per fortnight. If you’re excited to be part of an organisation with strong values and a community focus - then this could be the role for you Apply now. Further Information Please review the Position Description - Position Description - Customer Advisor 2021.pdf Please note, all internal candidates are required to notify their immediate leader when applying for a new career opportunity and you will be asked to acknowledge they have done so upon submission of your application. Please contact the Manager of this vacancy for a confidential discussion if there are any concerns meeting this requirement during the application process, or if you would like to discuss the position further. Manager Name: Jennylou Schoemaker - Assistant Branch Manager Manager Email: jennylou.schoemakerbendigoadelaide.com.au Manager Phone: 07 3017 0100 For more information, check out the Application Process for Internal Candidates page. Screening and interviews may commence prior to closing date. Please note – once you have submitted your application you will receive an email to complete a Pymetrics Online Gaming Assessment. This will take approx. 20-25 minutes and is required to ensure a fair and equitable process. Following this you will be contacted to advise of next steps. Please check your junk folder if the email is not received within 30 minutes.