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About the Aged Care Quality and Safety Commission
The Aged Care Quality and Safety Commission (the Commission) was formed on 1 January 2019.
We work to improve the lives of older people by maintaining the integrity of the aged care system.
As the single independent regulator of Australian Government aged care services, we offer a variety of interesting and challenging jobs across most capital cities.
It is an exciting time to join the Aged Care Quality and Safety Commission, with major reforms underway to improve aged care in Australia.
You will be contributing to our role as the national regulator to safeguard and protect older Australians receiving aged care services.
The Provider Registration function is a key element of the new aged care regulatory model.
It will change the way providers enter the system and is part of the Australian Government's new model for regulating aged care.
Provider registration was introduced under the new Aged Care Act Bill which is expected to come into effect 1 July 2025.
More information about the Reform changes for providers is available on the Commission's website.
To support this new function, the Commission is establishing a Provider Registrations team which will be responsible for assessing and registering entities seeking to deliver aged care services.
This team will be founded from the current Provider Approvals team which currently assess applicants who seek to provide residential, home, and flexible care under the Aged Care Quality and Safety Commission Act 2018.
About the Role
Reporting to the Assistant Director, as a Senior Registry Assessor you will have responsibility for managing a varied and complex workload, providing leadership and guidance to junior team members and ensuring high-quality assessments in accordance with the new Aged Care Act.
In this role you will provide support to the Executive team, will have staff management responsibilities and will proactively contribute to strategic initiatives to achieve organisational objectives.
Using case management systems to track, manage, and ensure consistency across all assessments and documentation, you will have oversight of the work of your team ensuring that registration applications are assessed within legislated timeframes, provide technical advice, coach junior staff, work collegially with peers, and drive continuous improvement and innovation in alignment within the Commission's Regulatory Strategy.
Position duties include, but are not limited to:
Provide strong leadership, coaching, and mentoring to your team.
Facilitate knowledge transfer and foster a collaborative learning environment that encourages professional growth and high performance.
Analyse complex information to identify risks, make informed assessments, and ensure compliance with the new Aged Care Act and other relevant legal frameworks.
Support decision making by providing sound, evidence-based recommendations.
Using case management systems to accurately document and track assessment progress you will prepare comprehensive assessments, risk analyses, and other documentation while ensuring alignment with updated legislation and principles.
Oversee an allocated workload, prioritising tasks to ensure completion within deadlines while maintaining quality.
Use case management systems to effectively manage case progress and ensure deadlines and performance standards are met.
Allocate or assist with the allocation of work to your team and monitor work on hand to ensure outcomes are delivered within legislated and administrative timeframes.
Contribute to the continuous improvement of assessment processes and guidance materials, identifying opportunities to enhance compliance and efficiency in line with aged care reforms.
Maintain clear, consistent, and professional communication with applicants, aged care entities, internal stakeholders, other government departments, and members of the public, ensuring that messaging aligns with regulatory requirements and promotes understanding regarding obligations under the new Aged Care Act and related legislation.
Work collaboratively across business areas and represent the section by contributing to the development of frameworks, strategies, policies, and procedures.
Report progress to the Director and/or Assistant Director.
Actively pursue professional development to stay informed on sectoral changes, adapting knowledge and skills in response to ongoing changes in the aged care sector.
Perform other duties and tasks to support team goals and organisational needs, adapting to the regulatory environment's evolving demands.
Salary offered will be between $96,503 - $108,869 per annum depending on skills and experience.
In addition, 15.4% superannuation will be paid.
Roles are offered on an Ongoing/Non-Ongoing basis, with Non-Ongoing roles offered for an initial period of up to 12 months, with the possibility of one extension up to an additional 12 months.
Applications close on Sunday 30th March 2025 at 11:30PM (AEDT) .
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