Join an award-winning, global insurer as the Head of Recoveries within the third party motor claims team. You’ll excel at this role if you’re an established leader from motor recoveries, contact centre environment or large operations team with a business transformation mentality. The business will be looking to you to maximise recovery efforts through the enhancement of operational rhythms within the team.
Benefits:
* Competitive salary and benefits package
* Senior business leader with operational and strategic departmental oversight
* A high performing team within a reputable insurer
* Collaborative workplace with strong cross-functional partnerships with other Department Heads
* Exposure to a dynamic, fast-growing industry leader in insurance
Key Responsibilities:
* Developing and implementing recovery strategies to maximise claim outcomes
* Overseeing operational management, ensuring compliance with all relevant regulations
* Building and nurturing relationships with key stakeholders in finance, legal, and operations
* Managing a significant recoveries portfolio and large team with direct & indirect reports
* Driving process improvements, automation, and strategic enhancements
* Ensuring disputes are resolved efficiently and compliance obligations are met
About You:
* At least 10 years of experience in a leadership role within the insurance industry
* Strong knowledge of recoveries or motor insurance claims management, legislation and best practices
* Demonstrated experience in a large contact centre or leadership of large team operations with an analytical mindset and financial acumen
* Outstanding communication and interpersonal abilities to liaise with internal staff and various stakeholders
* Demonstrated leadership skills to engage, influence, and develop teams
Join a high-performing team focused on optimising recovery processes and cost efficiency. Bring your expertise to a progressive organisation that values innovation, collaboration, and integrity. Take the next step in your career journey and make a meaningful impact in the world of claims recovery.
If you are interested in this new opportunity, please apply directly, or for a confidential discussion please contact Aaron White at Fuse Recruitmenton 0481 112 033.
At Fuse, we specialise in recruitment for the insurance industry and actively source for a broad range of established clients. If you are a broking, underwriting, or claims professional looking for your next opportunity, we'd love to hear from you!
If you know someone looking for a job, refer them to us and we'll give you $500* if we find them a new role!
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