Be the bridge between customers and cutting-edge security solutions, combining your tech know-how with top-tier customer service. The Company: Sprint Intercom & Security, a division of Metal Manufactures Pty Ltd, is a leading supplier to the security industry, renowned for its commitment to exceptional customer service and high-quality wholesale products. Find out more at: https://www.sprintintercom.com.au/ The Role: Sprint Intercom & Security is continuing to expand, and we need a tech-savvy, customer-focused professional to join the Lane Cove team. What You’ll Do: Become the go-to expert: Work with electronic security systems including access control, intrusion alarms, CCTV, and IP camera systems. Engage and support: Build strong rapport with customers, recommend tailored solutions, and offer pre- and post-sales technical support. Show the customer we care: Put them first in all circumstances. Lead customer success: Assist with system design, installation, troubleshooting, and warranty repairs, and help them achieve outcomes they didn’t realise were possible. Drive additional sales: Identify upsell opportunities and support the sales team at the trade counter. Own the process: Quote, process orders, and assist with stock control, packing, and other warehouse duties when needed. What You’ll Get: Build your future: With ongoing training and support, your next move within the business will be up to you. Join a winning team: We’re customer-driven and determined to continue dominating the market. About You: A people person: You don’t need sales experience, but you do need to be comfortable in customer-facing roles, and great at building strong, lasting relationships. Self-motivated: You take initiative and don’t wait for direction. Tech-curious: You’re passionate about technology, with a basic understanding of IP and networking principles. Problem-solver: You can think on your feet, ask the right questions, and come up with creative solutions. Experienced (desirable): Previous experience in tech sales support within the Security or IT industry is a plus, and familiarity with systems like CCTV, access control, and intercoms is ideal. We want only the best. If you’re excited about joining an industry leader and shaping the future, apply now Please note, only successful candidates will be contacted for the next stage of the recruitment process.