Job Description
Position Overview:
We are looking for a dynamic and driven Sales & Marketing Executive to join our team. This versatile role involves managing event sales while supporting digital and social marketing efforts. If you have a passion for hospitality, enjoy working with people, and excel at customer service, we'd love to hear from you.
Key Responsibilities:
* Promptly respond to client inquiries with professionalism and care.
* Conduct engaging venue tours, showcasing our event spaces.
* Collaborate with clients to customize event packages, ensuring their needs are met.
* Foster strong client relationships to increase contract conversions and ensure repeat business.
* Work with the Marketing Manager to develop and curate engaging content for digital and social media platforms.
* Actively promote our accommodation, restaurant, bar, and event spaces to drive brand awareness and sales.
* Ensure a high level of customer service throughout the entire sales process.
* Coordinate event details across departments to ensure seamless execution and customer satisfaction.
Additional Responsibilities:
* Elevate the brand’s presence and drive sales leads through strategic marketing initiatives.
* Respond to group booking inquiries promptly via email or phone.
* Cultivate high-value client relationships with proactive sales strategies.
* Maximize revenue opportunities in group reservations, conferences, and events.
* Assist in the implementation of the sales & marketing plan alongside the Marketing Manager.
* Conduct sales inspections and familiarization visits to promote the hotel's offerings.
* Represent the property at trade events and industry functions.
* Create and coordinate social media posts to enhance brand visibility.
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