Branch Manager, Sunshine Coast - Suncorp Bank At Suncorp Bank, you can build a career with exceptional growth potential, within a culture of purpose and belonging. As part of the ANZ Group, when you apply to join Suncorp Bank, you'll be directed to ANZ systems and receive correspondence and notifications from ANZ as part of the recruitment process.
Company description:
ANZ Banking Group Limited
Job description: About Us
At Suncorp Bank, you can build a career with exceptional growth potential, within a culture of purpose and belonging. We are committed to a future-forward culture, blending personal relationships with cutting-edge digital solutions.
About the Role
As a Branch Manager, you will play a key role in leading a Branch frontline team. You will coach and develop your people to understand and meet our customer's needs, build motivated and engaged teams, and instil a high-performance edge and customer-centric culture.
Role Location: Gympie or Caloundra
Role Type: Permanent, Full-time (37.5 hours)
What will your day look like? Lead the branch's digital transformation efforts, promoting adoption of digital services to streamline customer interactions Oversee and train staff on digital platforms to ensure a cohesive, tech-savvy team that meets customer needs effectively Deliver effective customer management, retention and satisfaction advocacy for your customer base Lead a motivated and engaged team intent on achieving both their Individual and Branch results Role model and support a risk management culture through behaviours, discussions and interactions with employees and customers Utilise and manage the Branch to deliver on agreed business plan and allocated business objectives What will you bring?
To grow and be successful in this role, you will ideally bring the following:
Strong leadership skills in managing a digitally-enabled Branch environment Experience implementing digital customer service strategies Demonstrated Leadership experience in Insurance, Banking, or Financial Services is highly desirable Demonstrated experience in roles requiring growth and retention of a customer base Demonstrated experience in managing Front Line Compliance Risks Interpersonal skills and demonstrated ability to effectively resolve conflict You're not expected to have 100% of these skills. We value a growth mindset, so if you have most of these things in your toolbox, we'd love to hear from you.
So why join us?
Suncorp Bank is a proud part of the ANZ Group and a place where you'll be doing work that really matters. Our team members' wellbeing is a top priority and we offer a range of benefits and support resources to create a healthy work-life balance. Being part of Suncorp Bank opens a world of exceptional growth opportunities across Suncorp Bank and the ANZ Group.
Suncorp Bank is committed to creating a workplace where people from all backgrounds can thrive. We welcome applications from everyone and invite you to talk to us about any adjustments you may require to our recruitment process or the role itself.
To find out more about working at Suncorp Bank and the ANZ Group, visit You can apply for this role by visiting ANZ Careers and searching for reference number 83026.
Job Posting End Date: 27/01/2025, 11.59pm, (Melbourne Australia)
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