We've been working hard to help Australians take care of their health and wellbeing for over 75 years at Bupa.
We're operating and building a network of Healthcare Centres to help people access GP and multi-disciplinary primary care services from the experts they trust, all under one roof.
Bupa's Vision
We want to play an even bigger role in improving the long-term health of all Australians by launching and operating a network of Bupa's Greenfield GP Practices.
Your Role
We're looking for an experienced Business Analyst – Healthcare Centres to lead the design, documentation, implementation, and continuous improvement of clinical and operational workflows.
* Create practice handbooks, training materials, and process manuals to support onboarding and operations.
* Evaluate existing processes to identify inefficiencies and drive continuous improvement.
* Support scalable, repeatable clinic openings by embedding learnings into the operational readiness framework.
* Partner with cross-functional teams to ensure workflows are clear, compliant, and consistently followed.
* Monitor and report on performance, identifying and mitigating risks to clinical operations and patient safety.
* Provide coaching and support to new practice teams, fostering a culture of excellence and continuous improvement.
About You
To be successful in this role, you'll need:
* Proven experience in business analysis within healthcare settings.
* A strong understanding of clinical operations, quality improvement, and healthcare regulations.
* Skills in process mapping, documentation, and performance evaluation.
* Proficiency with electronic health records and data analysis tools.
* Collaborative, detail-oriented, and able to manage multiple projects.
* Exceptional communication and stakeholder management skills.
Why Bupa?
As a member of our team, you can expect:
* Significant Bupa product and service discounts including Health Insurance subsidies.
* The opportunity to build your career with a Global leader in healthcare.
* Our global wellbeing program covering all aspects of our health - from mental and physical, to financial, social and environmental wellbeing.
How to Apply
Please click Apply to be taken to our online application process. As part of your application, you will also be asked to complete a number of pre-employment checks.