Job Title
The guest service agents are the primary point of contact for guests at Peppers Craigieburn Hotel, working part-time hours of 25 per week.
Key Responsibilities:
* Provide exceptional customer service to ensure a positive guest experience.
* Manage guest interactions in a professional and courteous manner.
* Maintain accurate records of guest transactions and incidents.
* Work collaboratively with hotel staff to achieve exceptional guest satisfaction.
Requirements:
* Previous experience in hospitality or customer-facing role.
* Excellent communication and interpersonal skills.
* Ability to work effectively in a fast-paced environment.
* High level of attention to detail and accuracy.
What We Offer:
* A dynamic and supportive work environment.
* Ongoing training and development opportunities.
* A competitive hourly rate for part-time work.