Telstra Retail: Customer Service & Sales Consultant
Apply locationsTelstra Store Kotara, Forster, Muswellbrook, Singleton, Glendale
Employment TypePermanent
Closing Date29 June 2025 11:59pm
Job TitleTelstra Retail: Customer Service & Sales Consultant
Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.
Job DescriptionOur purpose is to build a connected future so everyone can thrive. Working in a Telstra Retail Store is not 'just a job', it's an opportunity for tech-curious problem solvers to build a meaningful career within an iconic Aussie brand. The benefits are pretty awesome, too.
Every day is different. A Telstra Retail Consultant thrives on making sure our customers connect faster, better, smarter.
Every day is an opportunity to showcase your X-factor. To ensure you're at the top of your game, you will be continually trained on all the latest cutting-edge tech and gadgets. Your knowledge, progressive sales approach, and consultative service superpowers will empower you to support and provide solutions for our customers.
We offer the perkiest of perks. When it comes to rewarding our people, we've got so much to be excited about. Some of these include:
30% off Telstra servicesExclusive discounts and offers across 240 brands and partnersA flexible, inclusive approach to parental leaveUnlimited access to 17,000 learning programsMonthly performance rewards and recognition programsWe're hiring. Locations: we are currently hiring across:CharlestownEast MaitlandForsterGlendaleKotaraMuswellbrookRaymond TerraceSingletonTareeCasual, Part Time, and Full-Time roles availableStore hours varyIs it you we're looking for? The ability to easily build a connection with a variety of new and existing customersAn appetite to quickly develop customised solutions for customersA drive to reach (and exceed) sales targets and KPIsThe hunger to learn and grow within the roleA positive and resilient approach to customer service within a busy environmentExperience in a customer-facing roleHit Apply now! After you've submitted your application, our next step is an assessment supported by our partner, HireVue. Please keep an eye out for their email to move things along.
Retail Opportunities at Telstra When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued, and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders, and abilities because we know that diversity strengthens our team and enriches our work.
We work flexibly at Telstra; talk to us about what flexibility means to you.
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