Reservations agents play a crucial role in providing excellent customer service to guests.
Job Description
We are seeking a skilled Reservations Agent to join our team at Rydges South Bank Brisbane in Queensland. The successful candidate will be responsible for handling guest inquiries, processing reservations, and maintaining accurate records.
Key Responsibilities:
* Process and manage guest reservations efficiently and effectively
* Provide exceptional customer service through various communication channels
* Maintain accurate and up-to-date records of guest interactions and reservations
Requirements:
* Proven experience as a Reservations Agent in a similar environment
* Excellent communication and problem-solving skills
* Able to work in a fast-paced environment with multiple tasks and deadlines