Fresh Greenhithe, England, United KingdomBeauty Consultant- BluewaterFresh Greenhithe, England, United KingdomAs a Beauty Consultant for Fresh, you are a brand ambassador and an expert in beauty and skincare. Through your engaging style, you will actively drive and increase your business, challenging yourself to achieve the counter sales targets. By being your own leader, you will ensure that all clients receive a personalised luxury service at all times. Through your passion for the brand, you will demonstrate Fresh core values and represent the brand at all times.Job ResponsibilitiesMAIN RESPONSIBILITIESSales:To initiate contact with customers and welcome them both on counter and through traffic stopping.To pro-actively sell Fresh products and provide a luxury standard of service to customers.To pro-actively link sell across product categories, to increase average transaction value (ATV) and average transaction units (ATU).To uphold customer service and training standards in the store. Exemplify excellence in customer service responsibilities.To express humility, kindness, and genuine interest in the individual.Service:To be knowledgeable on all Fresh products and be able to propose personalised products to clients and confidently and appropriately overcome any objections.To demonstrate products on clients by means of flash mini-facials and confidently explain the benefits of each product.To ensure that a luxury level of service is delivered to customers and develop customer loyalty.Maintain merchandise in accordance with the company’s visual presentation standards.To demonstrate a true passion and respect for the product.To create an inspirational shopping experience through creative and compelling store environments.Self:To exhibit pride through positive demeanor, body language and personal presentation.To embrace, action and commit to all training tools provided (service excellence, product knowledge, etc).To demonstrate professional etiquette through integrity, honesty and respect for others.CONTACTS AND RELATIONSHIPSInternal:Counter team, Area Managers, Retail ManagersExternal:Fresh clients, Department store colleagues, Department store Managers, Department store HR DepartmentsProfileIn order to be successful in this role, you will be: Independent, self-motivated, and energetic; Knowledgeable on skincare products and trends; Driven and results-oriented; Confident, able to approach customers with ease; Able to work flexible hours.Additional InformationFresh is a luxury skincare brand which creates modern alchemy by fusing innovative natural ingredients with time-honored beauty rituals for a sensorial experience that is as indulgent as it is effective.Seniority levelEntry levelEmployment typeFull-timeJob functionManagement and ManufacturingIndustriesPersonal Care Product Manufacturing
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