Ready to shape the future of Australia's premier equine business? The Greg Grant Group seeks a visionary Sales Operations Manager to spearhead our retail and B2B evolution.About Our StoryFor over 50 years, the Greg Grant Group has been at the heart of Australia's equine community. As a proud family-owned business, we've built our reputation on understanding what riders need and delivering excellence in every saddle, bridle, and piece of equipment we sell. From our head office facility based on the Sunshine Coast, our team of passionate professionals serves horse enthusiasts and businesses nationwide.The OpportunityWe're seeking an inspirational Sales Operations Manager to champion operational excellence across our consumer and business channels. This strategic leadership role oversees our retail network with stores in both Queensland and New South Wales, as well as B2B relationships, while supporting our online presence.What You'll DoLead and inspire operations across our retail network and B2B channel, fostering a culture of excellence.Develop and execute bold strategies to grow our wholesale business with key industry partners.Work directly with team members to build and empower a high-performing team that cultivates strong relationships with our retail and B2B customers.Transform sales data into strategic initiatives that drive growth and inspire innovation across all channels.Create and nurture high-performing teams across retail and B2B operations, developing future leaders.Create and maintain high standards.Champion inventory management excellence to serve both consumer and business needs effectively.Envision and implement seamless experiences across physical stores, online shopping, and B2B ordering.Collaborate strategically with our merchandising team to curate product ranges for both retail and wholesale customers.Lead the identification and implementation of continuous improvement initiatives in our systems and processes.What You'll BringProven leadership experience in both B2B and B2C sales operations.Strategic understanding of wholesale business dynamics and relationship management.Demonstrated success in elevating retail operations and inspiring sales performance.Exceptional analytical skills with a visionary approach to data-driven decision-making.Transformational leadership experience that showcases your ability to inspire, mentor, and develop high-performing teams.Outstanding commercial acumen and experience steering substantial budgets.Strategic proficiency with modern retail systems and Microsoft Office Suite.Superior negotiation skills for fostering and growing business partnerships.Demonstrated expertise in leading complex multi-channel operations.Experience in leading and developing teams across multiple sites.Why Join Us?Lead a respected family business that's embracing innovation.Drive meaningful impact with a product range that enhances customers' lives.Guide our organisation through an exciting period of transformation and growth.Shape the future of equine retail and wholesale in Australia.Ready to Take the Reins?If you're passionate about leading transformational change and driving operational excellence across retail and B2B channels in a growing business, we want to hear from you. Submit your resume and a cover letter to our Chief Operating Officer via Seek, demonstrating your vision for driving our next phase of growth.
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